Vegas Glow Cleaning Privacy Policy

Effective Date: July 13, 2025

This Privacy Policy describes how Vegas Glow Cleaning ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make use of our website and services. We are committed to protecting your privacy and handling your data in a transparent manner.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

Information You Provide Directly to Us

When you interact with our website or services, you may provide us with the following personal information:

Contact Information: This includes your name, email address, phone number, and mailing address when you submit forms, sign up for our services, subscribe to newsletters, or make inquiries.
Payment Information: When you process orders, we utilize secure third-party payment processors to handle your payment details. We do not directly store sensitive payment card details on our servers. Your payment information is processed securely by Jobber Payments powered by Stripe.
Communications: Records of your correspondence and interactions with us, such as emails or messages exchanged during customer support inquiries.

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity through analytics tools:

Log Data and Usage Information: This includes your Internet Protocol (IP) address, browser type, operating system, referring URLs, pages you view on our site, the time spent on those pages, and access times.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance website functionality, perform analytics, and deliver personalized advertising. More details on these technologies are provided in Section 4.

Information from Third Parties

We do not collect information about you from third-party sources.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Maintain Our Services:
Processing your orders and transactions.
Providing customer support and responding to your inquiries.
Delivering newsletters and other communications you have subscribed to.
To Improve Our Website and Services:
Analyzing user behavior and trends to enhance website functionality and user experience.
Personalizing content and features based on your interactions.
For Marketing and Advertising:
Sending you promotional emails and information about our services, where you have provided consent.
Delivering personalized advertisements based on your interests and browsing activity.
For Security and Fraud Prevention:
Protecting our website and services from unauthorized access, use, or disclosure.
Detecting and preventing fraudulent activities.
To Comply with Legal Obligations:
Fulfilling legal requirements, responding to lawful requests, and enforcing our terms and conditions.

3. How We Share Your Information

We may share your personal information with the following categories of third parties:

Service Providers: We share information with third-party vendors and service providers who perform functions on our behalf, such as:
Payment processors (e.g., Jobber Payments powered by Stripe)
Website hosting companies
Email marketing services
Analytics providers (e.g., Google Analytics)
Advertising partners
Customer support platforms
For Business Transfers: In the event of a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of that transaction.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency). We may also disclose it to protect our rights, property, or safety, or the rights, property, or safety of others.
With Your Consent: We may share your information for any other purpose with your explicit consent.
Aggregated or Anonymized Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you.

4. Cookies and Tracking Technologies

Our website uses "cookies" and similar tracking technologies to enhance your experience.

What are Cookies? Cookies are small data files placed on your device (computer, tablet, mobile phone) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide reporting information.
How We Use Cookies:
Necessary/Essential Cookies: These cookies are crucial for the basic functionality of our website, enabling features like navigation and access to secure areas.
Analytics/Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This allows us to measure and improve the performance of our site.
Advertising/Targeting Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
Your Choices Regarding Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please be aware that if you choose to remove or reject cookies, this could affect the availability and functionality of our website. You may also be able to opt-out of certain third-party advertising cookies through industry opt-out pages.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, or to comply with our legal obligations (such as tax, accounting, or other regulatory requirements), resolve disputes, and enforce our agreements.

6. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include:

SSL Encryption: We use Secure Socket Layer (SSL) encryption to protect data transmitted over the internet.
Secure Servers: Your data is stored on secure servers with restricted access.
Access Controls: We implement strict access controls to limit who can access personal data.
Data Anonymization: Where appropriate, we anonymize or de-identify data to protect your privacy.

While we strive to use commercially acceptable means to protect your Personal Data, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

7. Your Data Protection Rights

You have certain rights regarding your personal data. To exercise any of these rights, please contact us at hello@vegasglowcleaning.com.

Your rights may include:

Right to Access: The right to request copies of your personal data.
Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: The right to request that we erase your personal data, under certain conditions.
Right to Object to Processing: The right to object to our processing of your personal data, under certain conditions.
Right to Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.

We will respond to your request within a reasonable timeframe and in accordance with applicable laws. We may need to verify your identity before fulfilling your request.

8. Children's Privacy

Our website and services are not intended for children. We only provide services to business owners and do not knowingly collect personal information from individuals under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at hello@vegasglowcleaning.com, and we will take steps to remove that information from our records.

9. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: hello@vegasglowcleaning.com